"We take that shortfall seriously and are working to follow up with affected crew members." "With widespread cancellations in the midst of a busy travel season, hotel rooms were unavailable in a few cities, and late day Crew timeouts in those cities meant that some Crew Members were left without rooms," Southwest said in a note to crews on Sunday, which was seen by CNBC. Southwest said some of its crew members couldn't find hotel rooms amid the disruptions, something crews complained about last year. Those systems are used for tasks including pre-departure paperwork. About 400 flights, 10% of Southwest's Sunday schedule, were canceled and another 25%, more than 900, were delayed.īefore the storms sparked delays in Florida, the airline had briefly paused departures early in the day to perform checks on a backend system that it had reset as part of regular maintenance overnight.
Southwest Airlines canceled 520 flights, or 14% of its Saturday schedule, and had 1,512 delays or 43% of scheduled flights, according to FlightAware. Thunderstorms are especially challenging for airlines because they are harder to predict and plan for compared with other weather like winter storms and hurricanes, during which airlines often cancel flights hours if not days in advance.ĭisruptions due to storms tend to cascade because crews and planes are left out of position for their assignments.
Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower CNN Sans ™ & © 2016 Cable News Network.Best Debt Consolidation Loans for Bad Credit Market holidays and trading hours provided by Copp Clark Limited. All content of the Dow Jones branded indices Copyright S&P Dow Jones Indices LLC and/or its affiliates. Standard & Poor’s and S&P are registered trademarks of Standard & Poor’s Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Chicago Mercantile: Certain market data is the property of Chicago Mercantile Exchange Inc. US market indices are shown in real time, except for the S&P 500 which is refreshed every two minutes. Your CNN account Log in to your CNN account The company has apologized to its passengers and employees for the daily cancellations and reduced its capacity by roughly two thirds on Thursday, according to a CNN review of flight data. The dire situation, which has exasperated passengers and caught the eye of government regulators, has magnified this week as other major airlines recovered from the extreme cold, ice and snow that gripped much of the United States over the holiday weekend. 22, the beleaguered airline has canceled more than half of its typical flight schedule, and by late Wednesday about 87% of all canceled flights in the US were from Southwest alone, according to industry trackers FlightRadar24 and FlightAware. But experts say Southwest’s mess is actually the culmination of issues that have been building over several years. In the days since, the carrier’s scramble to recover has been slow and, some passengers argue, largely unsuccessful. A blast of severe winter weather last week caused thousands of Southwest Airlines flight cancellations and spiraled into a complete meltdown of its flight system.